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Business Support Coordinator

Business Support Coordinator

Business Support Coordinator // Cardiff // £35,000

We are partnered with an exciting and rapidly growing company who specialise in ServiceNow Implementation and Managed Service services. Putting staff first is their main goal, as they believe this is the best way to guarantee the quality and value, they provide their customers.

They are looking for a Business Support Coordinator who is extremely organised, energetic, self-sufficient and pro-active, to be the go-to person for our all our administrative needs, based out of our headquarters in Cardiff. This person will play a critical role within our operations team, working with the senior leadership team, managers and team members across departments to ensure smooth daily company functions and help the business scale up as our team expand quickly.

As Business Support Coordinator, this person will get involved in several areas of the business, including: HR, Administrative management, Employee onboarding,  Event management, Operational process management, etc.

The ideal candidate will be structured, organised, independent, proactive, process-driven, flexible, sociable, and detail-oriented. You must be a self-starter with experience in working in fast-growth, start-up environment with great room for scaling up.

Qualities & Attitude
• Extremely organised and structured
• Highly independent & self-sufficient
• Extreme ownership – talking full responsibility for all activities from start to finish
• Ability to manage conflicting priorities in a highly paced, fast-moving environment, sometimes under pressure
• Continuous improvement – a person who is unhappy with the status quo and is always looking to improve processes, documents and ways of working
• Ability to communicate effectively with members of the senior leadership team
• Ability to manage conflicting priorities in a highly paced, fast-moving environment, sometimes under pressure
• Fanatical about detail
• Solution oriented and problem solver
• Highly coachable
• Calm under pressure
• Growth mindset - desire to learn and grow with the company
• Ability to give and take constructive criticism
• Take accountability and adopt extreme ownership
• People first mentality
• Discretion on confidential company matters
• Top-notch communications skills, with ability to deliver concise but effective messages to internal stakeholders

Your responsibilities:
• Administer all company systems, making sure that team members have the necessary tools and equipment to perform their jobs.
• Coordinate with the company’s Human Resources advisor on HR issues, including onboarding and offboarding.
• Manage vendors, including invoices, negotiations and payment reconciliation.
• Oversee the upkeeping of the Cardiff office, from overseeing Health & Safety measures to stocking kitchen cabinets with snacks and drinks.
• Manage the back to work strategy once pandemic rules allow it.
• Be the company lead on office moves to accommodate future team growth.
• Create a friendly, inviting and healthy office environment.
• Be the ambassador of company culture, demonstrate company values and encourage them in others through daily actions and team activities.
• Coordinate with building management on maintenance needs for the office.
• Organise quarterly events and weekly team lunches to boost employee morale.

Must have
• At least 1 year of office manager experience
• Based in Cardiff or within commuting distance (this person is required to be in the physically in the office once regulations allow it)
• Some HR experience

• Successful track record of performing office manager duties in a fast-growth, fast-paced environment

Job Overview
• Job Type: Permanent
• Salary: £35k depending on experience
• Benefits: Share Options, Health Insurance, Discretionary Bonus, Sick Pay Scheme, Pension Scheme
• Reports to: Marketing Director
• Job Location: FlyForm Cardiff Office

Business Support Coordinator // Cardiff // £35,000


If this sounds of interest please send in an updated copy of your CV to : [email protected]
I will look forward to hearing from you!

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